The voice of the patient is strong at Springfield Clinic! Last year, we collected more than 116,000 patient experience surveys through our experience partner Press Ganey. Of the 250+ of our providers who rank in the Top 10%, more than half are recognized even further as serving in the Top 1% for patient experience nationwide. We want to recognize and thank our providers for this accomplishment. These consistent efforts from our providers and their care teams have increased our net promoter score (NPS), a measurement of patients’ likelihood to recommend the practice to friends and family, by seven points over the past four years. Our NPS score currently sits at 86, an exceptional score against industry benchmarks.

“All too often the traditional health care experience is cold and intimidating for patients. It shouldn’t be. When you wrap world-class care around a modern and convenient patient experience where respect for the patient is the key focus, you see the consistent results that we celebrate at Springfield Clinic,” says Zach Kerker, chief brand & advocacy officer.

The physicians, nurse practitioners and physician assistants who earn the Top 1% or the Top 10% designation receive a special recognition badge on their website profile pages.

“We appreciate our patients’ time and constructive feedback, which we review weekly to identify opportunities to improve and to recognize our providers and care teams that consistently deliver an exceptional experience,” added Kim Leistner Root, director of experience and strategic communication.

Patients can also submit their feedback any time using our online feedback form.

Congratulations the Top 1%** and Top 10% 

Allergy, Asthma & Immunology 

Penelope Ewbank, MD 

Caitlyn Fox, APRN, CNP **

Renu Govindaiah, MD **

Alison Haacke, APRN, DNP, CNP

Stephen Smart, MD

Bariatric Surgery

Megan Davlin, APRN, CNP

Orlando Icaza, MD, FACS, FASMBS, DABS-FPMBS, D-ABOM

Cancer Center 

Brian Baumann, MD

Brooke Bell, PA-C

Lori Bick, APRN, CNP ** 

Matthew Bradbury, MD, PhD **

Daniel Ferraro, MD, PhD

Kelli Fisher, APRN, CNP

Leonard Giannone, MD **

Andrew Guardia, PA-C **

Elizabeth Maricle, APRN, CNP

Scott Mink, MD

Parashar Nanavati, MD

Archana Nayani, MD **

Preet Singh, MD **

Tomasz Srokowski, MD

Christina Tucker, APRN, CNP **

Brittney Veenstra, APRN, CNP **

Namita Vinayek, MD

Mallory Waltrip, APRN, CNP

Cardiology 

Stephen, Chen, DO, FACC, FSCAI

Megan Ferrill, PA-C

Ashley Rees, APRN, CNP

Tasha Schuette, PA-C

Center for Women’s Health 

Neha Amin, MD **

Heather Beal, MD **

Tara Bennett, MD

Ginger Boehler, APRN, CNP

Cheryl Brown, MD **

Brigitta Cherry, APRN, CNP

Leslie Dignan-Moore, MD **

Mary Beth Ditman, APRN, CNP **

Samantha Dunkirk, APRN, DNP, CNP **

Richard Eden, MD **

Alyce Ferrill, MD **

Megan Forshee, DO **

Xochitl Garcia, MD, FACOG, MIGS

Amy Hall, MD **

Jillian Henry, MD **

Pamela Kelley, APRN, CNP **

Beth Killam, APRN, CNM **

Kristin King, APRN, CNM

Nora Maczura, MD **

Kara McCoy, MD ** 

Amanda O’Brien, MD ** 

Lindsey Ostermeier, APRN, CNP **

William Putman, MD **

Alison Rinaberger, MD **

Wendy Rodgers, APRN, DNP, CNP **

Stacy Roher, APRN, CNP

Amanda Shull, PA-C 

Dustin Stehling, MD **

Erin Stone, MD **

Robin Wells, APRN, CNP **

Chiropractic 

Abigail Buerkett, DC **

Colon & Rectal Surgery 

Clark Anderson, PA-C

Jac Cooper, MD

Rachel DeLong, APRN, CNP **  

Justin Fischer, MD, FACS, FASCRS

Peter Hofmann, MD **

Paul Pacheco, MD, FACS, FASCRS **

Brad Paris, MD, FACS **

James Thiele, MD, FACS, FASCRS **

E. Dawn Woodward, MD, FACS, FASCRS

Dermatology 

Vivianne Beyer, MD **

Joseph Conlon, MD **

Elle Davis, MD **

Frances Deadmond, PA-C **

Sarah Dietrich, MD 

Taylor Donahue, APRN, CNP **

Josiah Hamilton, PA-C

Bridget McIlwee, DO, FACMS **

Elizabeth Meinhart, APRN, CNP

Heather Rothert, APRN, CNP **

Lana Schmidt, MD **

Jody Schumacher, APRN, CNP **

Colleen Silva, MD **

Katherine Stealey, MD

Brittany Sweet, MD

Taylor Tennill, MD

Angela Younker, APRN, CNP **

Emily Ward, PA-C **

Kathleen Weber, APRN, CNP ** 

Endocrinology 

Michael Genin, PA-C **

Kevin Hazard, MD **

Kevin Starkweather, APRN, DNP, CNP **

Family Medicine 

Bryan Albracht, DO

Melinda Barthelme, APRN, CNP **

Solmaz Bauk, MD **

Joshua Billington, MD **

Alison Bilyeu, MD 

Scott Bilyeu, MD ** 

Bethany L. Bitner, MD

Lindsay Blakley, PA-C **

Geoffrey Bland, MD

Ami Broughton, APRN, CNP **

Benjamin Cady, MD **

Dennis Carroll, MD

Brittany Cromer, APRN, CNP

Marissa Cowell, PA-C **

Brittany Denton, APRN, CNP

John Di Mondo, MD

Constance Esslinger, APRN, CNP **

Curtis Farr, MD **

Ashley Gatons, APRN, CNP

Dakota Gilbert, MD

Molly Gilbert, MD

Hank Habing, APRN, CNP **

Joanne Hamilton, APRN, CNP

Carol Harper, PA-C **

Julie Hart, PA-C ** 

Kaci Havlin, APRN, CNP

Jodi Heller, APRN, CNP

Jennifer Hendricks, APRN, CNP **

Kaitlin Henry, MD **

Sadia Ilahi, MD

Elizabeth Jones, PA-C

Hope Knauer, MD **

Corey Lipe, APRN, CNP 

Shiloh Lipe, PA-C **

Ashlie Long, APRN, CNP **

Natalie Mahoney, MD

Taylor Manivannan, PA-C

Cynthia Marschner, DO **

Christopher Martinek, MD, MPH **

Becky McGinnis, APRN, CNP **

Mark McKay, MD **

Emily Nosbisch, APRN, CNP **

Anne Notz, PA-C **

Melissa Osowski, APRN, CNP

David Padgett, PA-C **

Paul Phillips, MD **

Michelle Reeves, MD **

Mary Samulevich, APRN, CNP **

Mindy Sanders, PA-C

Larry Sapetti, MD **

Julie Anne Shepherd, MD **

Jennifer Schuermann, MD

Joseph Standard, MD

James Stegeman, MD

Christopher Stortzum, MD **

Elizabeth Talbert, APRN, CNP **

Megan Tuetken, APRN, DNP, CNP **

Melinda Vance, APRN, CNP **

Amy Waschull, MD **

Kelly West, APRN, CNP

Randy Western, MD **

Sarah White, APRN, CNP **

Stacy Wieland, APRN, DNP, CNP **

Crystal Wingerter, APRN, DNP, CNP

Dawn Young, APRN, CNP

Gastroenterology 

Sanjay Bangarulingam, MD

Tyson Corbin, PA-C

Heather Ey, APRN, CNP 

Mary Klunick, APRN, CNP **

Amanda Mabus, PA-C

Lisa McDowell, PA-C

Rahul Nayani, MD, MPH

Theodore Paradowski, MD

William Peterson, MD

Jessica Schnebly, APRN, DNP, CNP

General Surgery 

Robin Alley, MD, FACS **

Aaron Brewer, MD, FACS

Karen Collins, APRN, DNP, CNP **

Eric M. Cox, MD, FACS **

David Crawford, MD, FACS

Chadrick Evans, MD, FACS **

Chad Gonczy, MD

Eric High, MD

Amy Mann, APRN, CNP

Vaishali Patel, DO **

Alyssa Tusek, PA-C

Elizabeth Wade, APRN, CNP

Infectious Disease & Travel Medicine 

Lyndsey Heise, MD **

Praveen Mullangi, MD **

Internal Medicine 

Lindsey Atwood, MD **

Vickie Bushur, APRN, CNP **

Kathryn Cervi, APRN, CNP

Melissa Cox, MD, FAAP, FACP **

Donald Graham, MD, FACP **

Brenda Hemann, APRN, CNP **

Ashley Kaesebier, APRN, CNP **

Cathy McAfee, MD **

Roger McClintock, MD **

Elizabeth O’Brien, MD

Maria Rexroad, APRN, CNP

Tina Rozene, MD **

Kenneth Sagins, MD **

Janelle R. Smith, DO

Megan Steely, PA-C

Idelle Woodson, MD, MPH 

Nephrology 

Bhavani Adusumilli, MD

Terra Curtis, APRN, CNP **

Theresa Durbin, PA-C

Nicolas Forero, MD **

Christina Hornback, APRN, CNP **

Jessica Lee, APRN, CNP **

Ahmad Mohamad, MD

Richa Pandey, MD

Bradford West, MD

Aileen Zhen, DO

Neurology 

Andrea Bushnell, APRN, CNP **

Megan Griggs, PA-C

Jenna Pelc, APRN, CNP

Carrie Sieren, APRN, CNP **

Neurosurgery

Hayan Dayoub, MD **

Ophthalmology 

Robert Lowenthal, MD

Jessi Prentice, APRN, CNP **

Optometry 

Kim Krager, OD **

Robert Smith, OD

Robin Valenti, OD **

Orthopedics 

Amy Armstrong, APRN, DNP, CNP

Jessica Brough, PA-C **

Elizabeth Cheney, APRN, CNP

Marc DeJong, MD

Thomas Duhig, MD

Nathaniel Gregoire, PA-C **

Mark Greatting, MD

Rebecca Harris, APRN, CNP

Diane Hillard-Sembell, MD **

Stephanie Kulavic, PA-C

Allison Mayfield, MD **

James Newman, MD

Adam Norton, MD **

David Purves, PA-C

Rishi Sharma, MD

Benjamin Stevens, MD **

David Tapscott, MD

Jared Whetstone, PA-C **

Christopher Wottowa, MD **

Otolaryngology (ENT) 

Erin Bolskar, PA-C **

Maurya Hofner, PA-C

Pediatrics 

Shad Beaty, MD **

Purvi Bhandari, MD, FAAP **

Raymond Castaldo, MD, FAAP **

Joseph Conlon, MD  (Dermatology) **

David Cross, MD **

Jennifer DeLuka, MD **

Christopher Ehrlich, MD **

Leslie Farris, APRN, CNP **

Gretchen Gibbs, MD, FAAP **

Claudine Gillison, MD **

Lynn Kink, MD

Molly Lundy, MD **

Misty Phillips, MD, FAAP **

Heather Rothert, APRN, CNP (Dermatology) **

Veronica Savage, MD, FAAP

Beth Steh, MD **

Angela Younker, APRN, CNP (Dermatology) **

Kacey Zobrist, DO ** 

Plastic & Reconstructive Surgery 

Abigail Cochran, MD

Tyler Evans, MD

Shannon Fasig, APRN, CNP

Aubrie Hubbert, APRN, CNP, CANS **

Sydney Lynch, PA-C **

Caitlyn Wagenbach, PA-C **

Podiatry

Jeffrey Ruskusky, DPM, FACFAS

Mary Sipes, DPM, FACFAS

Pulmonology & Sleep Medicine 

Philip Abraham, MD, FCCP **

Elinor Berry, PA-C

Taylor Joslin, APRN, DNP, CNP **

Jeremiah Reedy, MD **

Elena Winters, APRN, CNP

Rheumatology 

Jason Guthrie, MD **

Jeffrey Horvath, MD ** 

Timothy Lenardo, MD

Michael Pick, MD **

Urgent Care 

Stanley Allen, MD, FAAP **

Billie Buhnerkempe, PA-C

Tiffany Elliott, APRN, CNP

Amy Haefeli, APRN, CNP

Urology 

Katie Chiles, APRN, CNP

Jennifer Sunderland, PA-C

Vascular Surgery 

Lynne Barkmeier, MD, FACS

Andrew Lambert, MD **

Stephen Ryan, MD ** 

Note: To be eligible for this recognition based on Press Ganey patient experience survey data, providers must achieve the 90th percentile rank or higher for 'Care Provider Overall' with an n size of 30 or higher for surveys received in 2023 or 2024. Springfield Clinic’s Press Ganey data does not include providers in: Anesthesiology, Audiology, Critical Care Medicine, Hospital Medicine, Physical Therapy, Radiology or Trauma & Acute Care Surgery. 

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