Quality improvement in health care is not just a project. It must be the primary function of every health care organization to continuously assess and improve its effectiveness and efficiency to improve health outcomes. We have a team of people in the Quality Management (QM) department at Springfield Clinic overseeing this function.
In keeping with our mission to provide the highest quality health care to the people of central Illinois -- we have systems and structures in place to monitor and minimize risks with regard to preventable adverse events, avoidable deaths and customer service that exceeds the expectations of our patients.
Let Our Staff Ease Your Mind
Our friendly and compassionate staff will take your call, listen to your problem and recommend the best course of action. The sooner you reach out, the faster we can help. Call us early and let us help you find a resolution that will work for everyone involved.
If you have an issue, we have an answer. When you have a situation at any Springfield Clinic facility or affiliate that has not been addressed or resolved to your satisfaction, call 217.528.7541 or 800.444.7541 and ask for extension 1 or Quality Management.
Extension 1 at Springfield Clinic is staffed Monday - Friday from 8:00 am - 5:00 pm.
You can also contact us through our online feedback form.